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The Best Virtual Receptionist Service

Published Aug 06, 24
6 min read


OHQ's records are enough proof of a charge that is payable unless they are revealed to be incorrect. Consumer will certainly utilize its affordable endeavours to inform OHQ of any type of billing conflict within fourteen (14) days of invoice of an invoice, adhering to the procedure outlined in Section 15. If Consumer disagreements a billing, the invoice should continue to be paid in a timely manner nevertheless OHQ will certainly credit or reimburse Customer if it is later sensibly identified by OHQ or pursuant to the disagreement resolution procedure laid out in Section 15 that the invoice was incorrect and the Customer is qualified to a credit scores or refund.

Such revisions might consist of, without limitation, adjustments for the Registration Fees or Use Fees for OHQ Paid Providers, changes to the usage allocations included in the Rates Plans, and discontinuation of Rates Plans. (a) Each such revision will certainly work after practical breakthrough created notification is supplied to Consumer (for instance, by being uploaded to the OHQ Website), except that any kind of such revision that influences a Selected Paid Solution will relate to Consumer beginning at the commencement of a Paid Service Term beginning no less than thirty (30) days from the day which OHQ supplies notice of such revision to Consumer according to Section 16.8.

If Customer does not end its use any kind of affected Selected Paid Solution before the efficient day of such revision, Customer will certainly be considered to have actually consented to such revision relative to such Selected Paid Solution. (b) If a Prices Strategy selected by Consumer is stopped, OHQ will give Customer with reasonable development notice of no much less than thirty (30) days and Consumer will certainly be provided the choice of choosing a new Rates Plan from then-current prices plans used by OHQ.

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For evasion of uncertainty, this paragraph does not put on changes to the Catalog, which are resolved in Section 7 (best virtual receptionist).1. Client stands for that all info offered by Consumer and its customers to OHQ (consisting of, without restriction, all call information and details regarding Consumer's Charge card) is exact, updated and complete at the time it is provided to OHQ

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Consumer has to in any way times adhere to all laws, guidelines, standards and codes appropriate in connection with its use OHQ Offerings and the Customer's supply of its item and solutions to its callers. Consumer will certainly not make use of any OHQ Offerings to take part in, or to motivate or aid others to participate in, any unlawful or deceptive tasks.

If a new Paid Service Term starts earlier than 3 (3) days after such email is sent, Client will sustain the appropriate Subscription Cost for the new Paid Service Term (the ""). The efficient date of such termination will be either (i) the Requested Termination Date, or should Customer not mention a Requested Discontinuation Day, (ii) the last day of the Last Paid Solution Term.

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Where Customer terminates according to this Area 10.1(b): (i). The Subscription Fees that have been pre-paid will be retained and the OHQ Offerings readily available to Customer until the last day of the Final Paid Service Term (subject to reinstatement costs under condition 10.3(e)) and the unused equilibrium of the Prepaid Use Credit scores will certainly be retained by OHQ for future use by Customer if Customer determines to re-instate or otherwise re-commence the OHQ Service according to Area 10.3(e); or (ii).

(b) Adhering to termination of any kind of OHQ Service, OHQ will not be responsible in any kind of means for addressing phone calls, taking or supplying messages, or doing any type of various other tasks about such OHQ Solution. (c) Upon discontinuation of all OHQ Services, OHQ might terminate Customer's Account and Customer's access to the Account.

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(e) Following termination of any type of OHQ Solutions, OHQ will have no commitment to reinstate or otherwise recommence such OHQ Providers. If OHQ chooses (in its discretion) to restore or otherwise recommence a terminated OHQ Solutions, OHQ might require that Customer pay a reinstatement cost of $30 (to cover OHQ's reasonable costs in processing the reinstatement) Information accumulated by OHQ from Consumer and its customers may be used, revealed and shared by OHQ based on OHQ's personal privacy policy as readily available on the OHQ Site ("") and as might be modified every so often.

The Controller hereby assigns the Processor relative to processing activities taken on in the course of the arrangement of receptionist solutions. OHQ and Consumer recognize and concur that the Processor is subject to the following commitments: The Processor will adhere to the relevant Information Security Rules and have to: (a) only act on the written instructions of the Controller and guarantee those acting under their authority do the exact same; (b) make certain that individuals processing the data undergo a task of confidence; (c) use its best endeavours to guard and secure all individual information from unauthorised or unlawful processing, including (but not restricted to) unexpected loss, destruction or damages; (d) guarantee that all processing meets the requirements of the GDPR and related Information Protection Regulation; (e) ensure that where a Sub-Processor is utilized, they: just engage a Sub-Processor with the prior permission of the Controller; educate the Controller of any type of desired changes worrying Sub-Processors; they execute a composed contract including the very same information security obligations as established out in these Terms; comprehend that any kind of failure on the part of the Sub-processor to adhere to the Information Defense Rule, the Processor stays totally reliant the Controller for the efficiency of the Sub-Processor's commitments; and help the Controller in supplying subject access and enabling data subjects to exercise their rights under the Data Security Rules.

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The Controller shall perform appropriate and proper onboarding and due diligence look for all Cpus, with a complete assessment of the required Information Security Law needs. The Controller will confirm that the Processor has sufficient and documented processes for information breaches, data retention and data transfers in position. The Controller will acquire proof from the Processor as to the: (a) verification and integrity of the employees used by the Processor; (b) any certifications, accreditations and plans as referred to in the onboarding process; (c) technical and functional steps made use of in safeguarding the Personal Information; and (d) procedures in location for enabling data topics to exercise their civil liberties, including (however not limited to), subject gain access to demands, erasure & correction treatments and limitation of handling procedures.

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