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OHQ's documents suffice proof of a fee that is payable unless they are shown to be wrong. Consumer will certainly use its practical endeavours to alert OHQ of any type of invoice dispute within fourteen (14) days of receipt of an invoice, following the procedure detailed in Area 15. If Consumer conflicts an invoice, the billing needs to remain to be paid in a timely manner nonetheless OHQ will certainly credit or refund Customer if it is later on sensibly figured out by OHQ or according to the dispute resolution process outlined in Section 15 that the billing was inaccurate and the Client is qualified to a credit scores or refund.

Such alterations might consist of, without restriction, adjustments for the Membership Costs or Use Fees for OHQ Paid Services, modifications to the use allowances consisted of in the Prices Plans, and discontinuation of Pricing Plans. (a) Each such revision will certainly work after sensible breakthrough written notification is given to Customer (for instance, by being posted to the OHQ Website), other than that any type of such modification that affects a Selected Paid Solution will apply to Consumer beginning at the start of a Paid Solution Term starting no much less than thirty (30) days from the day which OHQ offers notice of such revision to Client according to Area 16.8.

If Consumer does not end its use any type of damaged Selected Paid Solution prior to the efficient day of such revision, Customer will certainly be considered to have concurred to such modification relative to such Selected Paid Service. (b) If a Pricing Strategy picked by Customer is discontinued, OHQ will provide Consumer with reasonable advancement notice of no less than thirty (30) days and Consumer will be offered the choice of selecting a brand-new Pricing Strategy from then-current rates plans used by OHQ.

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For avoidance of uncertainty, this paragraph does not put on adjustments to the Catalog, which are addressed in Area 7 (best virtual medical receptionist).1. Customer represents that all info supplied by Consumer and its callers to OHQ (consisting of, without constraint, all call information and information relating to Consumer's Charge card) is accurate, up-to-date and complete at the time it is given to OHQ

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Customer needs to whatsoever times adhere to all regulations, regulations, requirements and codes relevant in connection with its use of OHQ Offerings and the Customer's supply of its product and services to its customers. Client will certainly not use any kind of OHQ Offerings to participate in, or to encourage or aid others to involve in, any type of illegal or fraudulent tasks.

If a new Paid Solution Term begins earlier than 3 (3) days after such e-mail is sent, Customer will certainly sustain the relevant Membership Charge for the brand-new Paid Solution Term (the ""). The efficient date of such termination will be either (i) the Requested Discontinuation Date, or ought to Customer not specify a Requested Termination Date, (ii) the last day of the Last Paid Service Term.

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Where Consumer ends pursuant to this Section 10.1(b): (i). The Membership Charges that have actually been pre-paid will be maintained and the OHQ Offerings readily available to Client till the last day of the Final Paid Solution Term (subject to reinstatement charges under clause 10.3(e)) and the unused equilibrium of the Prepaid Use Credit scores will certainly be maintained by OHQ for future use by Customer if Customer chooses to re-instate or otherwise re-commence the OHQ Service according to Section 10.3(e); or (ii).

(b) Complying with discontinuation of any kind of OHQ Solution, OHQ will not be accountable whatsoever for addressing calls, taking or providing messages, or performing any type of various other activities about such OHQ Service. (c) Upon discontinuation of all OHQ Services, OHQ might terminate Customer's Account and Customer's accessibility to the Account.

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(e) Following termination of any kind of OHQ Providers, OHQ will certainly have no obligation to reinstate or otherwise recommence such OHQ Providers. If OHQ chooses (in its discretion) to restore or otherwise recommence a terminated OHQ Services, OHQ might need that Customer pay a reinstatement charge of $30 (to cover OHQ's sensible costs in processing the reinstatement) Details accumulated by OHQ from Customer and its callers may be made use of, disclosed and shared by OHQ in conformity with OHQ's personal privacy plan as readily available on the OHQ Internet Site ("") and as may be changed from time to time.

The Controller hereby appoints the Processor with respect to processing activities carried out throughout the stipulation of receptionist solutions. OHQ and Customer recognize and agree that the Cpu is subject to the complying with obligations: The Cpu shall comply with the relevant Information Security Laws and must: (a) just act on the composed guidelines of the Controller and make certain those acting under their authority do the very same; (b) guarantee that individuals processing the information are subject to a responsibility of self-confidence; (c) utilize its finest endeavours to secure and safeguard all personal information from unauthorised or illegal handling, consisting of (yet not limited to) unintended loss, devastation or damages; (d) ensure that all processing satisfies the demands of the GDPR and relevant Data Protection Regulation; (e) make certain that where a Sub-Processor is utilized, they: just involve a Sub-Processor with the prior approval of the Controller; educate the Controller of any type of intended modifications worrying Sub-Processors; they apply a created contract having the very same data security commitments as set out in these Terms; recognize that any type of failure on the part of the Sub-processor to conform with the Information Protection Laws, the Cpu remains totally accountable to the Controller for the efficiency of the Sub-Processor's responsibilities; and aid the Controller in supplying subject gain access to and enabling data topics to exercise their rights under the Data Security Regulations.

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The Controller will perform appropriate and ideal onboarding and due diligence checks for all Cpus, with a complete analysis of the necessary Information Security Regulation needs. The Controller shall validate that the Processor has sufficient and documented procedures for information breaches, data retention and information transfers in position. The Controller will get proof from the Cpu regarding the: (a) confirmation and reliability of the workers made use of by the Processor; (b) any type of certificates, certifications and policies as referred to in the onboarding process; (c) technological and operational procedures made use of in guarding the Personal Information; and (d) procedures in position for enabling information subjects to exercise their legal rights, including (however not limited to), subject access requests, erasure & correction procedures and restriction of handling steps.